The Demat'Box® user guide is available here.
Have you got any questions?
Are you facing a technical issue?
You can also contact the Sagemcom hotline:
- by email: firstname.lastname@example.org
- or by phone: +(33)1 86 26 06 37
In order to get a prompt reply to your query, please provide the following information:
- First name, last name and email address used to subscribre on Demat'Box® Connect portal
- Your Demat'Box® serial number
- A detailed description of your issue
- If possible a description of your internet access: Wi-Fi or Ethernet connection; access type: internet gateway, your company's local area network (LAN),...
For more information about the Demat'Box® solution, please contact Johann Perhirin at:+(33)1 57 61 30 78
For any questions regarding invoice dematerialization, click here
For any questions regarding point of sale subscription, click here
For any questions regarding another business process, click here
For any questions regarding online archiving or safe, click here
Serial number of Demat'Box®
The serial number is located on the sticker under your Demat'Box®.
It is a 15 characters number, under the "SN" bar code.
In the example below, the serial number is: LT12262A15C0000